Remote for HeadRush – Privacy Policy

Last updated: November 9, 2026

Remote for HeadRush is a phone, tablet and watch remote that works with the Prime, Core and Flex Prime guitar processors. It is made by Justin Newbold, an independent developer, and is not affiliated with or endorsed by HeadRush or inMusic Brands.

What the app does with your data

The app talks directly to your board over your own Wi-Fi network and, optionally, over a Bluetooth MIDI adapter. That traffic stays on your local network and is never sent to us.

The app has no account, no sign-in, no advertising and no tracking. It does not read your contacts, photos, location or microphone.

Diagnostic logs (optional, off by default)

During setup, and later under Settings → Diagnostic logs, you can choose to send diagnostic logs. Only if you turn this on, the app sends:

• which app controls you tap, and the MIDI and Wi-Fi messages behind them (for example “Load rig 5”, “Block 3 on”);
• connection events (connected, disconnected, errors) and hardware-test results you enter;
• the app version, update id, phone or watch platform and OS version;
• a random install id that identifies the install, not you.
• the phone or tablet model, and app errors (an error message and the code location where it happened), so crashes can be fixed.

These logs contain no name, email, account, audio, location or contacts. They are stored in a private database hosted by Supabase (a database provider) under the developer’s account and are used only to find and fix problems in the app. They are not sold, shared or used for advertising.

A small cloud mark is shown in the app header while logging is on. Turn it off at any time in Settings → Diagnostic logs; nothing further is sent.

Settings → Report a problem lets you send one report by hand, with your note, the phone model and OS, the app version, the connection state and the app’s last 200 log lines. It is sent once, when you tap Send, whether or not diagnostic logging is on, and contains no name or email unless you type one.

Retention and deletion

Diagnostic logs are kept for up to 90 days and then deleted. To have your logs deleted sooner, send the install id (Settings → About) through the support page and they will be removed within 14 days.

Permissions

• Local network: to find and talk to the board on your Wi-Fi.
• Bluetooth: to talk to a Bluetooth MIDI adapter plugged into the board.

Children

The app is not directed at children under 13 and collects no personal information from anyone.

Changes and contact

Changes to this policy will appear on this page with a new date. Questions: see the support page.